So when customers come at me, complaining and whatnot, I always bend backwards and let them rant on, before I help them out. I give them new items without receipts, I give them cash back, and I pick the lower of two prices (if thats an option). Not because I love the company, or want to please my boss. I don't care too much about that. No, I do this, because when customers are happy, they talk amongst themselves about how wonderful I am. And that is cash for me! I want to be liked, and when a customer goes out of the way to tell my boss how fantastic she thinks I am, I AM FUCKING AWESOME! And that actually happened.. strange woman though :D
But then there are these customers you could pamper all day long, and nothing would ever be enough. I hate them, intensely. Regardless, I always takes the high-road and try to get things right, before I quit caring.
"EXCUSE ME!?! The price on the shelf says different, you twat! ARE YOU TRYING TO SCAM ME?? I find this whole company both distasteful and deceitful!"
Oh, great.. One of those again - hooray!
"I'm truly sorry, sir, but as I told you when I was helping you out the price-tag with the arrow pointing at ONE SPECIFIC item, only applies to THAT specific item. Nothing I can do about it, and again I'm sorry!".
"HRMF!! you know what, smart-ass?! I will NEVER AGAIN SET MY FOOT IN THIS DUMP! Goodbye!"
(victory! no more of this retard - wuhu!)
-Oh, OK. That is totally your call. Have a nice day!
-nice day my ass, you and your lying piece of *mumble-mumble*
Those are the kinds of customers I'm talking about. They get all fired up for nothing, turns out that they are actually in the wrong, and still rips me a new one only to storm off like only a drama queen could. At that point I'm usually happy, because the other customers are on my side. They shake their head and agrees with me on everything. Makes us strangely closer, and I'm still AWESOME! :D
Next day I come in to work, and who is that standing over there? Thats right, the customer that only yesterday told me he would "NEVER AGAIN SET MY FOOT IN THIS DUMP!". He is looking down on his feet, purposely avoiding eye-contact. My only guess is that during the night the store got lifted from dump-status, but I don't really care. All I know is that
I AM FUCKING AWESOME!!1
hehe, I've worked in a helpdesk, I feel your pain
ReplyDeleteYeah, you just have to shrug it off
ReplyDeleteYou are obviously doing a really good job. Don't let a few dicks make you feel bad.
ReplyDeleteThose people always made me laugh. I always wanted to respond with something like "OH NO SIR, PLEASE DO NOT BOYCOTT THE STORE!" just to show them how retarded that threat really is.
ReplyDeleteRandal said it best in the original Clerks-- "This job would be great if it wasn't for the customers."
ReplyDeleteHaha great rant/info, can totally relate to you in some of the situations ive been in.
ReplyDeleteSometimes people just need to vent. Pretty crappy of them to abuse the bully pulpit and take it out on you though.
ReplyDeleteI always got a kick out of customers like the ones you're talking about. Almost got fired for straight up laughing in a few of their faces.
ReplyDeleteOne reason why I will never work in customer service. I don't think I can tolerate this.
ReplyDeleteYep these guys pretty much sed what i was going to :) Forget about it
ReplyDeleteWe're all awesome;)
ReplyDeleteNext time I see someone at a store who being awesome just like you, I'm definitely letting their boss know.
kinda reminds me of when i used to sell cell phones, the clients were so obnoxious sometimes if they couldn't get their way
ReplyDeleteyou sound like the best worker on the planet. I love the effort. I on the other hand...enjoy jobs where I can do shit all...to each his own my friend.
ReplyDeleteyou sir are the better man!
ReplyDeleteI've worked in a school. I feel your pain.
ReplyDelete