Folks, let me tell you, I take pride in what I do. And that goes for everything! If I'm taking a dump, a fap or the most degrading job ever, I always do the best I can, because that's how I was brought up. I'ts either the best, or nothing at all.
So when customers come at me, complaining and whatnot, I always bend backwards and let them rant on, before I help them out. I give them new items without receipts, I give them cash back, and I pick the lower of two prices (if thats an option). Not because I love the company, or want to please my boss. I don't care too much about that. No, I do this, because when customers are happy, they talk amongst themselves about how wonderful I am. And that is cash for me! I want to be liked, and when a customer goes out of the way to tell my boss how fantastic she thinks I am, I AM FUCKING AWESOME! And that actually happened.. strange woman though :D
But then there are these customers you could pamper all day long, and nothing would ever be enough. I hate them, intensely. Regardless, I always takes the high-road and try to get things right, before I quit caring.
"EXCUSE ME!?! The price on the shelf says different, you twat! ARE YOU TRYING TO SCAM ME?? I find this whole company both distasteful and deceitful!"
Oh, great.. One of those again - hooray!
"I'm truly sorry, sir, but as I told you when I was helping you out the price-tag with the arrow pointing at ONE SPECIFIC item, only applies to THAT specific item. Nothing I can do about it, and again I'm sorry!".
"HRMF!! you know what, smart-ass?! I will NEVER AGAIN SET MY FOOT IN THIS DUMP! Goodbye!"
(victory! no more of this retard - wuhu!)
-Oh, OK. That is totally your call. Have a nice day!
-nice day my ass, you and your lying piece of *mumble-mumble*
Those are the kinds of customers I'm talking about. They get all fired up for nothing, turns out that they are actually in the wrong, and still rips me a new one only to storm off like only a drama queen could. At that point I'm usually happy, because the other customers are on my side. They shake their head and agrees with me on everything. Makes us strangely closer, and I'm still AWESOME! :D
Next day I come in to work, and who is that standing over there? Thats right, the customer that only yesterday told me he would "NEVER AGAIN SET MY FOOT IN THIS DUMP!". He is looking down on his feet, purposely avoiding eye-contact. My only guess is that during the night the store got lifted from dump-status, but I don't really care. All I know is that
I AM FUCKING AWESOME!!1